FAQ

Return & Refunds Policy

Custom products are final and are not eligible for returns, exchanges, changes or alterations. Note that items purchased at a 3rd party or re-seller must be returned at those locations and are subject to their return policy.Items purchased online can be returned online or at RibbonBuy retail stores within 60 days of purchase. Return: 1. Returns result of your personal reasons, such as your dislike, the wrong size or wrong color, freight should be beared by you. 2. If you receive the parcel that is tainted by mistake and damaged…

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